Support

We're a tiny studio, and a real person reads every message.

Stuck on a sequence, hit a bug, or have an idea for Lattern? Get in touch and we'll help.

Email [email protected]

We usually reply within a day or two. To help us sort things out faster, let us know your device (for example, iPhone 15), your iOS version, and what happened.

Restore a purchase

If you bought Lattern+ and it isn't showing up, open Lattern, go to the Lattern+ screen, and tap Restore Purchases. Purchases are tied to your Apple Account, so make sure you're signed in with the same one you bought with.

Manage or cancel your subscription

Lattern+ is billed by Apple, so you manage it in iOS Settings: tap your name at the top, then Subscriptions, then Lattern. You can switch tier or cancel there. A lifetime unlock is a one-time purchase and never renews.

Your data and privacy

Lattern has no account and no server. Your play history, streak, and stats live only on your device, so to remove everything you simply delete the app. Our privacy policy has the full picture.

Still need a hand?

Email [email protected] and we'll take care of you.